ICT Support for Education

We provide a range of affordable service level agreement packages tailored for  educational clients that require a superior level of assistance, pro-active support & management with priority response times.
ICT Support  for Education 

ICT Support plans with Jennings Computer Services. We'll proactively support your Curriculum suite and Teacher devices (Mac, Windows, iPad, ChromeBook) . We can also cover your network infrastructure, server and back office admin suite if required.

We are open for business every weekday throughout the year, excluding public  holidays and our informal helpdesk team can be contacted by phone, email or via our website ticketing system, no matter how minor the issue. 
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Extensive, Proactive Support

Pay monthly or annually
Choice of SLA depending on requirements
Dedicated account manager
Designated technicians
Unlimited helpdesk support
Windows, Mac, iOS and Chrome OS
Hardware repair  (ICT, printer & AV)
Network & printer support
Remote & telephone support
Emergency callouts
Regular on-site proactive health checks 
Priority response times
Patch and update management
Remote user management
Disposal of electrical waste
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Support levels to suit all budgets

Pay As You Go Support

'Per incident' support for clients that prefer ad-hoc assistance

Standard SLA

Lower cost support plans with standard response times. Perfect for clients that just need the reassurance of having a trusted partner to call upon when needed.

Advanced SLA

All inclusive, business critical, proactive support plans with rapid on-site response & remote management for larger or more demanding clients.

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ICT support plans with Jennings Computer Services.
To discuss your ICT support requirements call Jennings Computer Services
Scarborough, North Yorkshire today on 01723 374 196
Or complete the contact form below and we'll be in touch as soon as possible
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