Workshop Charges
Assessment Fees
Our repairs & diagnostics services are subject to an assessment fee at the time of booking in the equipment. This is to cover the technicians labour and expertise in diagnosing the fault (disassembly where applicable) and providing a report of our findings. Many minor issues are often resolved during this process and therefore may not incur any additional costs. If the equipment does require additional work we will provide a fixed price quote and the assessment fee will either be discounted or waived if the customer decides to go ahead. If the customer chooses not to go ahead with any additional work, the assessment fee will not be refunded. We may make exceptions to this fee under certain circumstances if a fault is immediately obvious without the need for assessment.
Mac
Business or Consumer
Showroom Quick Fix (15 min) £15.00 + vat
Mac
Assessment
£60.00 + vat
Inc up to 1 hour.
Desktop or Laptop.
Additional work to be quoted for.
New Paragraph
Mac
Health Check
£60.00 + vat
Inc up to 1 hour.
Desktop or Laptop.
Additional work to be quoted for.
Mac
Insurance Report
£60.00
+ vat
Damage Assessment + Insurance Letter.
Mac
Data Recovery
£80.00 + vat
Initial Assessment.
Desktop or Laptop.
Additional charges to be quoted for.
Mac
Data Transfer
Mac to Mac
£90.00 + vat
Fixed price
New Paragraph
Mac
Data Transfer
Win 7/8/10/11
£120.00 + vat
Fixed price
iPad
Assessment, Restore or Setup
£35.00 + vat
Additional work to be quoted for.
iPhone
Assessment, Restore or Setup
£35.00
+ vat
Additional work to be quoted for.
Windows
Business or Consumer
Showroom Quick Fix (15 min) £15.00 + vat
Windows
Assessment
£60.00 + vat
Inc up to 1 hour.
Windows Desktop or Laptop.
Additional work to be quoted for.
New Paragraph
Windows
Health Check
£60.00 + vat
Inc up to 1 hour.
Windows Desktop or Laptop.
Additional work to be quoted for.
Windows
Insurance Report
£60.00
+ vat
Damage assessment + Insurance Letter.
Windows
Data Recovery
£80.00
+ vat
Initial assessment. Windows Desktop or Laptop
Additional charges to be quoted for.
ChromeBook
Assessment
£35.00 + vat
Inc up to 1 hour.
ChromeBook Laptop.
Additional work to be quoted for.
New Paragraph
Printers
Business or Consumer
MFP Inkjet
'Basic / Low Spec' Assessment
£35.00 + vat
Inc up to 1/2 hour labour
Additional work to be quoted for.
New Paragraph
MFP Inkjet
'Pro / Business' Assessment
£60.00 + vat
Inc up to 1 hour labour
Additional work to be quoted for.
A4 Inkjet
'Pro / Business' Assessment
£45.00
+ vat
Inc up to 1 hour
Additional work to be quoted for.
A3 Inkjet
'Any'
Assessment
£60.00
+ vat
Inc up to 1 hour labour
Additional work to be quoted for.
Mono Laser
'A4 / A3' Assessment
£60.00 + vat
Inc up to 1 hour labour
Additional work to be quoted for.
New Paragraph
Colour Laser
'A4'
Assessment
£70.00 + vat
Inc up to 1 hour labour
Additional work to be quoted for.
Colour Laser
'A3'
Assessment
£80.00
+ vat
Inc up to 1 hour labour
Additional work to be quoted for.
Large Format
'Plotter / Proofer' Assessment
£0.00
+ vat
We are
no longer able to repair these due to lack of parts or service documentation.