Home ::

Apple Warranty & Out of Warranty Repairs

As an Apple Service Provider, we can provide a full support team of certified engineers to repair and overhaul any particular piece of kit.

With a wealth of experience in all aspects of Apple Service, don't hesitate to contact Jennings for any of your Apple needs. From home user to corporate client, all are welcome to visit workshops in Scarborough and York advice and quick repair turnarounds.

 


York Workshop

Every Jennings customer can expect excellent after sales support with their newly purchased Apple equipment as we are your local Apple warranty centre too.

Apple computer equipment with a hardware fault is repaired in-house with great care and professionalism so that your machine is better than new when you receive it back. Our service team will keep you updated with the progress of the repair and you'll have your pride and joy back before you know it!

Warranty iPods with hardware faults are swapped out directly with Apple and you will be able to collect a replacement unit with a brand new serial number from our workshop within 1-2 working days.

Software faults and errors are not covered by the hardware warranty but don't worry - Jennings can diagnose and help with those too! You will be advised accordingly if the nature of your fault is not hardware related and quoted for any costs incurred.

Didn't buy your Mac or iPod from us? No problem! – we can service any Apple equipment in our fully equipped workshops and some repairs can even be carried out onsite.

York Workshop

Only Authorised Apple Service Providers can source and install genuine Apple parts out of warranty, so you can relax and let Jennings expertly repair you Mac or iPod even when not covered by the standard 12 month or Applecare cover.

We will assess your machine for a fixed fee and then advise you of any further costs for labour or parts before going ahead with the repair. Apple guarantee parts supply for 5 years from the introduction of a model so obtaining the required replacement component shouldn't be a problem.

Buying a new Mac? Give yourself long-term peace of mind by extending the coverage on your Mac to three years from your computer’s purchase date.

Applecare Image

The comprehensive AppleCare Protection Plan includes expert telephone tech support from the people who know your system best1; dedicated access to web-based support resources2; onsite service for desktop computers3; global repair coverage; repairs performed by Apple-authorised technicians who use only genuine Apple parts4; and powerful TechTool Deluxe diagnostic tools from Micromat.

Remember – the AppleCare Protection Plan can be purchased only while your computer is under standard warranty. To maximise the benefits of your plan, purchase it today.


1Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. 2Access to web-based resources requires the use of a compatible Internet service provider; fees may apply. 3Onsite service is not available in all locations. 4Repair service may include onsite, carry-in and postal service; specific availability of each option depends on product type and location of Apple Authorised Service Provider. Apple may also request that the customer replace components with readily installable parts. For more details please access http://images.apple.com/legal/applecare/appeu.pdf

With the AppleCare Protection Plan for iPod, you can be sure that your music will play on and on.

Applecare Image

That’s because it covers both your iPod and iTunes – whether you use a Mac or a PC. Extend the 90-day complimentary single-incident telephone technical support and one year of hardware coverage on your iPod and its included accessories to two years from the original iPod purchase date. You get direct telephone access to Apple experts1 and any-time access to web-based resources.2 And should your iPod or included accessories ever need service, Apple-authorised technicians will repair or replace them.3 With global repair or replacement coverage, you’ll have peace of mind no matter where you take your iPod.

Key Features

  • AppleCare Protection Plan for iPod shuffle and iPod nano.
  • AppleCare Protection Plan for iPod classic and iPod touch.
  • Extends award-winning telephone technical support to two years from the date of your iPod purchase.
  • Extends hardware coverage to two years from the date of your iPod purchase.
  • Provides service and support for both Mac and Windows users.
  • Covers iPod and included accessories (iPod battery, earphones and other accessories in the iPod box).
  • Repairs are performed by Apple-authorised technicians using genuine Apple parts.


1Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. 2Access to web-based resources requires the use of a compatible Internet service provider; fees may apply. 3Service coverage is available only for the iPod and its original included accessories that are defective in materials or workmanship or for battery depletion of 50 per cent or more from original specification. Equipment returned for service may be repaired or replaced with functionally equivalent new, used or refurbished equipment. See terms at www.apple.com/legal/applecare/appgeos.html for full details.

When booking a unit into our workshops, please ensure that you provide the following, in order to speed up repair time:

  • Original installation CD/DVD(s)
  • Any software installation CD/DVD(s) that you may require reinstalling
  • Any proof of purchase that may be required
  • Any passwords required to access the machine
  • Any power supplies
  • Any peripherals that you think may be causing issues with the main unit

The information contained in this website is for general information purposes only. The information is provided by Jennings Computer Services Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. Through this website you are able to link to other websites which are not under the control of Jennings Computer Services Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Jennings Computer Services Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.